In the Librarian thread, Dave talks about the role of new librarianship in relation to the notion of public service. He suggest that new librarianship is not about artifacts; its about facilitation. Artifacts are no longer the primary focus of librarians, but rather tools that aid the process of knowledge creation. If providing access to artifacts is no longer the primary public service function librarians, what capacity do reference librarians serve in the information age? Should reference transactions be a specialized area, or should every new librarian make reference work their primary function in order to facilitate knowledge creation? How can new librarians become socially active reference authors in order to meet the demand of the public?
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